Armed Response Officer

REPORTS TO:

REACTION FORCE  MANAGER

MAIN PURPOSE OF JOB:

A Vehicle Patrol Officer is to patrol and respond to clients and signals forwarded from the monitoring centre.

QUALIFICATION & EXPERIENCE:

  • Grade 10
  • PSIRA Registered Grade C & AR
  • Firearm competency

JOB REQUIREMENTS & OTHER ATTRIBUTES:

  • Valid driver’s license – 2 years
  • Master drive
  • Area knowledge

DUTIES

  • You are required to familiarise yourself with the area
  • Maintain response times as required by management
  • Possess the necessary driving skills required
  • To make use of the shortest possible routes in the area
  • Familiarise yourself with the premises.
  • Follow up with clients after serious incidences and offer assistance
  • Pay special attention to all callsAssist with any problems or complaints
  • Do public relations and introduction calls to a new client
  • Ensuring the safety of clients by checking premises thoroughly and have the welfare of the client at heart at all times
  • Show empathy to clients and have the ability to listen attentively to clients
  • Give full feedback to clients where necessary
  • Uniform etiquette.  Conduct daily parade and comply with Standing Operating Procedures (SOP)
  • The general appearance of the vehicle.  Complete daily/weekly checklist
  • Maintained personal hygiene
  • Daily parades will be conducted
  • Officers are required to submit comprehensive reports and feedback as requested from time to time
  • Ensure follow correct radio procedures as prescribed by ADT Security
  • Accurate information is to be forwarded both upwards and downward
  • Keep your workstation/office neat and tidy at all times
  • Attend all required meetings and training sessions
  • Have expert knowledge about all facets pertaining to your position
  • Not abuse company telephone for private calls

APPLY